FAQ’s: Digital Downloads and Online Classes

How Do I Access & Download My Digital Downloads?

After purchasing a Your Expert Self digital file(s), you’ll be taken straight away to ‘Access your paid for file(s)’ which are waiting for you on a Downloads page. Here, you can download all the files associated with your order.

Downloads are available once your payment is confirmed. Confirmation might take a few minutes longer with PayPal.

Your Expert Self will also send you a download notification email within 24 hours separate from any transaction notification emails you receive from PayPal.

Is there a limit on how many times the Digital files can be printed?

There is no limit on the number of times the digital download files can be printed; you can print as many copies as you personal need for ‘your own use’.

Can I Share And Resell Digital Downloads And Classes?

Please be aware that all downloads, classes and resources are for personal use only and owned by Your Expert Self. Copyright 2017 - present. All rights reserved.

Your Expert Self does not give permission to edit and/resell any files.

Are Downloads Editable?

Downloads for all Self-Coaching Resources (stand alone or within classes) are provided in PDF format are NOT editable.

Do You Offer Discount and Offers?

Yes, we do!

Your Expert Self offers regular discount and offers to members of its monthly newsletter.

Not only do you get regular discount and offers for being a member, but you also get monthly tips and resources on how to boost your resilience and keep stress at bay. Sign up below.

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Help, What Should I Do If I Can’t Find My Download Notification Email?

First things first, if you can’t find your download notification email don’t panic! Just check your ‘spam’ or ‘junk’ inbox, as this is sometimes where things you ‘really do want’ can get placed. If you use Gmail, don’t forget to check your ‘Social and Promotions’ tabs too. If it’s not there within 24 hours of your order, please contact Ursula@yourexpertself.co.uk and we’ll get it sorted straight away!

Help, What Should I do If I’m Having Trouble Downloading My Files?

In the unfortunate event that nothing happens when you try to click the download links, it’s possible that there’s a problem with your web browser. A good way to solve this issue is to disable any non-standard add-ons or toolbars that you’ve installed and try again.

If you continue to have trouble, please contact Ursula@yourexpertself.co.uk

In the event that your computer states that the file has been corrupted, please delete the file and try downloading it again. If you still can't open the file, please contact Ursula@yourexpertself.co.uk for further support.

If your computer is unable to open the file, it could be possible that you’re missing a computer program required to open the file type e.g. Adobe Acrobat. Please contact Ursula@yourexpertself.co.uk for further support on the program(s) you may need.

Are Downloads And Online Classes A Form Of Medical Treatment?

All classes and digital resources offered by Your Expert Self is self-coaching guidance and is not a replacement for medical treatment. If you have any concerns regarding any existing or believed medical conditions please speak with your Doctor. Your Expert Self does not accept any responsibilities if you choose to ignore any medical advice, so that you can treat yourself using the guidance offered through this site.

What Are The Terms Of Sale?

We have a special page just for our Terms & Conditions, so click HERE and we'll take you to it!